PRIVACY POLICY

The Compound Training is committed to protecting the privacy of all individuals who:

Visit The Compound Training’s website located at www.thecompoundtraining.com.au, which includes our booking platform; https://clients.mindbodyonline.com/

To make this policy easier to read, we call the Website and the Platforms together the “Services”.

This Privacy Policy outlines the way in which we obtain, use and disclose information about you. We adopt and are bound by the Australian Privacy Principles set out in Schedule 1 of the Privacy Act 1988 (Cth) (“the Act”). Where we engage with you multiple times over a short period in relation to the same matter, we may not provide you with a separate notice about privacy each time we engage with you.

We understand and appreciate that you are concerned about privacy, particularly in relation to the use and disclosure of Personal and Sensitive Information. We are committed to providing a high level of privacy in relation to all Personal and Sensitive Information that is collected by us.

By continuing to use our Services, visiting our website, participating in an online inquiry, joining our mailing list or otherwise engaging or transacting with us, you consent to us using your Personal Information in accordance with the practices described in this Privacy Policy.

What Personal or Sensitive Information do we collect from you?

“Personal Information” is information or an opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. “Sensitive Information” includes information about your health.

If you do not provide us with your Personal or Sensitive Information for the purposes set out in this Privacy Policy, we may be unable to carry out the services or provide the goods as requested by you, communicate with you or otherwise conduct transactions with you.

  1. The Compound Training Users

The types of Personal Information generally collected by us include:

  • your name and address
  • mobile and telephone numbers
  • email address
  • credit card or bank account details
  • occupation and your employer
  • your date of birth
  • and family members

Personal Information is collected when you complete a membership agreement or sign up for a class. Personal Information is also collected in the course of providing services to and communicating with you.

The types of Sensitive Information generally collected by us include information relating to:

  • your health
  • your weight and body measurements
  • your medical history
  • whether you smoke or are pregnant
  • whether you are on any medication and
  • other health related information that is necessary to properly advise you about fitness training.
  1. Registration and Logged In Users

When you first register for a class through The Compound Training, we collect some Personal Information about you such as:

  • your full name, address, phone number and email address

Alternatively, you may register for a class using Supported Platforms such as Facebook. We may collect your Personal Information included in or related to your social profiles.

When purchasing an online class, we collect your credit card information, billing address, and such other information as is required to complete a commercial transaction via the mind body online site. 

As a registered user of The Compound Training, we may also collect the following:

information you post in the form of messages, conversations, or contributions to discussions exchanged within the Platforms.

information we may receive relating to communications you send us, such as queries or comments concerning our services.

information relating to your real time location, but only where you enable your computer or mobile device to send us location information.

The Compound Training uses the collected information for the following general purposes:

to identify you when you log in to your account to enable us to provide the Services to you to verify transactions you make and for billing, security, and authentication to analyse the Website, Services and our visitors, including research into our user demographics and user behaviour in order to improve our content and Services to contact you about your account and provide support to share aggregate (non-identifiable) statistics about users of our Services to prospective advertisers and partners to keep you informed of information about our Services we think you may find useful or which you have requested from us, provided you have indicated you would like to be contacted for these purposes.

By submitting information to The Compound Training, when registering, you consent to the use of your information for these purposes. We may collect and use your Personal Information for other purposes not listed above. If we do so, we will make it known to you at the time we collect or use your Personal Information.

We do not otherwise disclose your Personal Information without your permission, unless the disclosure is in accordance with this Privacy Policy or any agreement you enter into with us, or required or authorised by law, including without limitation the Australian Privacy Principles under the Privacy Act 1988 (Cth).

iii. Viewers of our Website

Through our website, we can obtain Personal Information if you send an email message, complete an online inquiry, or register to receive our monthly newsletter. By submitting this information you consent to the use of your information for the purposes of communicating with you, including for direct marketing purposes if you register to receive our monthly newsletter.

When you view our website, we may make a record of your visit. The following information may be logged, through the use of cookies and analytical software such as Google Analytics and web beacons, for statistical purposes:

Your Internet protocol (IP) address; The date and time of your visit to the site;

  • The pages you have accessed and documents downloaded; and
  • The type of browser you were using.
  • Any such statistical analysis does not identify you.

How do we use your Personal and Sensitive Information and who will we give it to?

Any Personal or Sensitive Information that we collect about you will be used and disclosed by us so that we can provide you with the services that you have requested or otherwise to enable us to carry out our functions. For example, we must make all of our staff at The Compound Training aware of information about your health, so that they can safely advise about fitness programs and so on. If we were to sell our business, we may disclose your Personal or Sensitive Information to the purchaser of the business.

When you become a member of The Compound Training or you register an online account we will add your name, address, mobile and telephone numbers, facsimile number and email address to our database. The database may be used for ongoing marketing and educative purposes. If we elect to retain such Personal Information, you have our commitment to your privacy.

You consent to us using your Personal Information for sending you information, including promotional material, about us or our products and services, as well as the products and services of our related entities and third parties, now and in the future. You also consent to us sending you such information by email or SMS. The type of marketing and educative activities that we undertake includes forwarding material to you so that you are kept updated in relation to relevant matters including new programs or classes, new offers, promotions or opportunities, health or fitness related information.

We do not and will not rent, sell or otherwise disclose your Personal or Sensitive Information to any other company or organization, without your prior consent where that consent is required by law.

We have secured our Website using industry standard technology. However, we cannot provide any guarantee with respect to the security of your Personal or Sensitive Information that you submit via the Website and we will not be liable for any breach of security or unintended loss or disclosure of information due to the Website being linked to the Internet.

Our responsibilities as a “controller” under the General Data Protection Regulations (GDPR)

If you are a resident of the European Economic Area (“EEA”) you have certain rights and protections under the GDPR regarding the processing of your personal information. We are a controller under the GDPR as we collect, use and store your personal information to enable us to provide you with our goods and/ or services and information about them.

We rely on the following lawful means of processing your personal information:

  1. Where it is necessary to fulfil a contract with you.
  2. Where you have given us valid consent to use your personal information, we will rely on that consent, and only use the personal information for the specific purpose for which you have given consent. This includes where we email newsletters, or send mobile notifications;
  3. We may also process your personal information where it is to further our legitimate interests where they are overridden by your rights or interests. This could include usage statistics, analytics and internal analysis so we can improve our services.

Your rights

If you are an EEA resident, you have various rights including the:

  • Right to be informed;
  • Right of access;
  • Right to rectification;
  • Right to object;
  • Right to restriction of processing;
  • Right to erasure or to be forgotten;
  • Right to data portability; and
  • Right not to be subject to automated processing.

If you want to access personal information we hold about you, or ask if that the information be corrected, please contact us. In some circumstances, you also have a right to object to or ask that we restrict certain processing activities or delete your personal information. If you would like to limit or request deletion of your personal information or exercise any other rights you can do so by contacting us.

Withdrawing your consent

You can withdraw your consent to our collection or processing of your personal information. You can do so by contacting us or by opting out of email newsletter communications by following the instructions in those emails or by clicking unsubscribe. If you withdraw your consent to the use of your personal information, you may not have access to our services, and we might not be able to provide you with our services. In some circumstances where we have a legal basis to do so we may continue to process your information after you have withdrawn consent, for example if it is necessary to comply with an independent legal obligation or if it is necessary to do so to protect our legitimate interest in keeping our services secure.

Our compliance

All personal information stored on our platform is treated as confidential. It is stored securely and is accessed by authorized personnel only. Our collection is limited in relation to what is necessary, for the purpose for which the personal information is processed, and kept only for so long as is necessary for the purpose for which the personal information was collected. We implement and maintain appropriate technical, security and organisational measures to protect personal information against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure. We ensure the encryption and pseudonymisation of personal information, and we have adequate cyber security measures in place.

Your acknowledgement

By providing us with your personal information, you consent to us disclosing it to third parties who reside outside the EU. We will ensure that those third parties are GDPR compliant.

Your Consent

By using this site, you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on this site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

Disclaimer

If you continue to browse and use this website you are agreeing to comply with and be bound by the following disclaimer, together with our terms and conditions of use.

What to do if you don’t want our mail-outs?

In each e-mail or each piece of marketing material that you receive from us, we will endeavour to attach simple instructions on how you can immediately unsubscribe from our mailing list. In any event, you can also opt out from receiving promotional material by emailing us and asking to be removed from the mailing list. Our contact details are set out below.

How to check or change your details?

Contact us at trainer@thecompoundtraining.com.au and log-in to your mind body online account to update your details.

Security

We use all reasonable endeavours to secure any Personal or Sensitive Information that we hold about you and to keep this information accurate and up-to-date. Your Personal and Sensitive Information is stored behind industry standard firewalls and where applicable, protected by user names and passwords.

Changes to our Privacy Policy

From time to time we may decide to amend or update this Privacy Policy. When this occurs, we will post any changes on the website. We encourage you to periodically review this Privacy Policy so that you remain informed as to how we are protecting your Personal and Sensitive Information.

We welcome your questions and comments regarding this Privacy Policy. If you have any suggestions as to how we may improve our Privacy Policy, or if you are of the view we have not adhered to this Privacy Policy, please contact us at the details shown in ‘Contacting us’, below.

What Are Cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Some of our business partners (e.g., advertisers) use cookies that originate from their sites. We have no access or control over those cookies.

How Do We Use Information We Collect from Cookies?

As you use this website, the site uses its cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security. Cookies, in conjunction with our web server’s log files, allow us to calculate the aggregate number of people visiting this site and which parts of the site are most popular. This helps us gather feedback in order to constantly improve this site and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies. By consenting and continuing to visit our site, you consent to the placement of cookies on your device.

Contacting us

If you;

  • have a query or concern about this Privacy Policy or our Personal Information handling processes
  • wish to make a complaint in relation to a breach of your privacy
  • would like to access, update or correct your Personal or Sensitive Information held by us
  • wish your Personal or Sensitive Information to be deleted from our database
  • would like to opt out of direct marketing, or
  • would like to correct your Personal or Sensitive Information held by us.

Please contact us in the following ways:

The Compound Training, 26/172 Canterbury Rd, Bayswater North VIC 3153

Ph: 0438570083

Email: trainer@thecompoundtraining.com.au

Copywrite Notice

This website and its contents are the copyright of The Compound Training – © 2020. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following. You may print or download contents to a local hard disk for your personal and non-commercial use only. You may copy some extracts only to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. You may not transmit it or store it on any other website or other form of electronic retrieval system.